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Where is the IT Help Centre and what are your opening hours?

IT Help Centre is reachable by

phone : @ +65 6828 0123
email : helpdesk@smu.edu.sg
walk-in :

Li Ka Shing Library , Level 2, Lounge
Mon-Fri 8:00am to 6:00pm
Last walk-in at 5:30pm
Closed on Sat,Sun and Public Holidays

 

First Response Time  
  • Call pick-up within 30 seconds 
  • Walk-in response within 15 minutes 
  • Email responds within 4 working hours 
  
 

 

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