IITS provides high-speed wired and wireless network access to the Internet and SMU Intranet to our SMU users within the SMU Residences @ Prinsep. On-site IT services and support are also extended to these users during Helpdesk office hours.
- This service provided by IITS is applicable to users at SMU Residences @ Prinsep only
- IITS undertakes to provide first level on-site IT services support for non-network related issues during office hours
- IITS Support Services for after-office hours will be dealt with the next working day
- Network-related issues are provided by our vendors and support services are available during office hours only
Costs allocated to Hostel.