Staff/student are advised to update (go to https://smu.sg/2fa) their 2FA method to OATH Token. This is a standalone software token generator and no handphone roaming or usage charges will be incurred. For other 2FA methods, handphone roaming and usage charges may apply (please check with your service provider on the charges that may apply).
Staff/student who have not register or setup their 2FA are advised to setup before they go overseas or to do it after they have returned as charges may be incurred during the 2FA setup.
| 2FA Method | Remarks |
|---|---|
|
Phone Call, Text message (SMS) & Mobile app |
Staff/student will have to activate roaming service for their handphone and charges may apply for Phone call, Text message (SMS) and Mobile app push notification (Data roaming or Wifi required). Please check with your service provider on the charges that may apply. |
|
Token / OATH Token |
This is a standalone software token generator. No handphone roaming is required and no handphone usage charges will be incurred. This 2FA method is recommended when you travel overseas. |
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