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  1. IT Services & Help
  2. Telephony
  3. Quick Reference Guide

How do I dial an IDD call with pin number

Below instruction is how you can make an IDD call after your extension had configured for the access.

1. To make IDD call:

Press 9 + IDD Code + Country Code + Area Code + Overseas Number + # button
Example: “9 018 XXXXXXXXXXX #”


2. After hearing 2 beep tone, enter the 6 digits IDD pin number followed by “#”

Example: enter 123456, followed by the “# “.
Please refer to the link below for the list of Country Code and Area Code.
https://www.starhub.com/personal/home-phone/idd/idd-008/international-country-codes.html 


"9" - to get an external call dial tone
"IDD code" - use 018 or 008 as we are subscribing to Star Hub
"Country Code" - International code, for example Singapore is 65
"Area Code" - depending on the country if applicable
"Overseas number" - your overseas contact number
"#" - to do immediate dial to shorten the waiting time

 

Additional, if you need the soft copy of user guide, click to download.

 

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