Below instruction is how you can make an IDD call after your extension had configured for the access.
1. To make IDD call:
Press 9 + IDD Code + Country Code + Area Code + Overseas Number + # button
Example: “9 018 XXXXXXXXXXX #”
2. After hearing 2 beep tone, enter the 6 digits IDD pin number followed by “#”
Example: enter 123456, followed by the “# “.
Please refer to the link below for the list of Country Code and Area Code.
"9" - to get an external call dial tone
"IDD code" - use 018 or 008 as we are subscribing to Star Hub
"Country Code" - International code, for example Singapore is 65
"Area Code" - depending on the country if applicable
"Overseas number" - your overseas contact number
"#" - to do immediate dial to shorten the waiting time
Additional, if you need the soft copy of user guide, click to download.