Problem experienced: When viewing your uploaded PDF, the text in the web browser tab is showing an unintended/unexpected document title.
Reason: The browser is simply reading the metadata that is saved in the actual PDF file as the document title, which may be different from the document file name.
You may confirm this by opening the PDF file in Adobe Acrobat Reader > navigate to File > Properties.
In this example, you can clearly see that the Title and File name are not the same.
One possible explanation for this is perhaps the same document template was used, but the user was not aware that if they did not change the document metadata for each new exported document, the same title will be carried forward, even if they change the file name.
Solution 1: Amending the title field in Microsoft Word before exporting the PDF
1. In Microsoft Word, Click on "File" in the menu bar
2. Navigate to "Info" > Click on "Properties" > Double click on "Advanced Properties".
You should see a properties dialog box appear. You can then proceed to amend the document metadata such as the Title, author, etc. If you leave the Title field blank, the file name will be reflected in the header instead. Click "OK" to save.
Solution 2: Always create a fresh document for a new PDF
You can copy and paste elements you intend to reuse into a newly created Word document, which should have a blank title field by default.
Once you have done this, you can then export new PDFs to replace the old PDFs.