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  3. Multi-Factor-Authentication (MFA) - FAQ

What does staff/student need to take note when they go overseas?

Handphone roaming and usage charges may apply (please check with your service provider on the charges that may apply).

Staff/student are advised to have a Microsoft Authenticator / OATH software tokens method registered in their MFA methods (go to https://smu.sg/mfa). These alternative methods can be used to login to SMU e-services if the handpones do not have mobile network / data access overseas.

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