Sign in Submit a request My activities
Logo Integrated Information Technology Services
Logo Integrated Information
Technology Services
  • Home
  • IT Services & Help
    • All
    • For Faculty
    • For Staff
    • For Student
    • For Alumni
    • For Public
    • For Guest
  • News & Updates
  • Policies
  • Training & WorkshopsCurrently selected
  • IT Welcome Kit
  • eLearn Support
  • About Us
  • Contact Us
Follow
Home
 
  1. IT Services & Help
  2. Accounts & Access
  3. SMU UserID and Account

Password Management (Faculty & Staff)

Changing Password on First Login

On your first login, you will be prompted to change your password for the first time.

IMPORTANT:

Your password must meet all of the following conditions:

  1. Should not be related or be based on the user's account name.
  2. Contain "characters" of all 4 categories:
    • Uppercase alphabet characters (A-Z)
    • Lowercase alphabet characters (a-z)
    • Arabic numerals (0 - 9)
    • Non-alphanumeric characters (for example, !$#, %&)
    • Contain eight (8) characters or more.
  3. You cannot reuse any of your previous SMU passwords.

Your password is valid for 180 days after which you would need to change the password before it expires.

 

Changing Password before 180 days

You can change your password prior to its expiration by following the steps below.

1. On your browser, go to https://email.smu.edu.sg/ . Then click the link Change My Password.

2. Then you will see this page that would ask for the following information.

3. On the drop-down menu select staff.smu.edu.sg (applicable for Faculty users too).

4. On the user name, put your SMU domain user name only (without the domain).
Ex: If your email is myusername@smu.edu.sgthen your user name will be myusername.

5. On the Old Password, put the about to expire password.
6. On the New Password, and confirm password put the new password.
7. Then click Change Password button.

8. Then click Change Password button.

9. You may use the new password on your next domain login.

 

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request

Comments

Related articles

  • Online Password Reset Service
  • Password Management (Student & Alumni)
  • What should I do if I forget my password or my password expires?
  • Print Services (Student)
  • Services for Student
Top
  • Terms of Use
  • |
  • Personal Data Protection Statement
  • |
  • System Check
© Copyright 2015 Singapore Management University. All Rights Reserved
Powered by Zendesk